Privacy Policy

At Peer Solutions, we are committed to protecting your privacy and safeguarding any personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, services, and communications.

Because we provide addiction recovery-related information and services, we recognize the sensitive nature of the information you may share with us and strive to handle it responsibly and securely.

Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Insurance information (if applicable)
  • Information submitted through contact forms
  • Information submitted during admissions or treatment inquiries

Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of visits
  • Referring website information
  • Cookies and analytics data

Health-Related Information

If you contact us regarding treatment services, you may voluntarily provide information related to your health, substance use history, or treatment needs. We treat such information with heightened care and in accordance with applicable laws.

How We Use Your Information

We may use your information to:

  • Respond to inquiries and requests
  • Provide information about our programs and services
  • Schedule consultations or assessments
  • Verify insurance benefits
  • Improve our website and user experience
  • Monitor website performance and security
  • Comply with legal and regulatory obligations
  • Communicate with you regarding services you request

We only use information for legitimate business and treatment-related purposes.

HIPAA Notice

If you become a patient or client of Peer Solutions certain health information may be protected under the Health Insurance Portability and Accountability Act (HIPAA) and other applicable healthcare privacy laws.

This website Privacy Policy does not replace any Notice of Privacy Practices that may be provided to patients receiving treatment services.

Protected Health Information (PHI) is handled according to applicable healthcare privacy regulations.

Information Sharing and Disclosing

We do not sell your personal information. We may share information with:

Service Providers

Trusted vendors who assist with:

  • Website hosting
  • Analytics
  • Customer support
  • Insurance verification
  • Admissions processing
  • Secure communications

These providers are required to protect information and use it only for authorized purposes.

Healthcare Partners

When necessary to coordinate treatment, referrals, insurance verification, or healthcare services and when permitted by law.

Legal Requirement

We may disclose information when required to:

  • Comply with legal obligations
  • Respond to court orders or subpoenas
  • Protect the rights, safety, or security of individuals
  • Prevent fraud or unlawful activity

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyze website traffic
  • Remember user preferences
  • Enhance user experience

You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

Third Party Analytics and Advertising

We may use third-party services such as:

  • Google Analytics
  • Call tracking services
  • Marketing and advertising platforms

These services may collect information about website usage through cookies and tracking technologies.

You may opt out of certain tracking technologies through your browser settings or applicable opt-out tools.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

These measures may include:

  • SSL encryption
  • Secure servers
  • Access controls
  • Employee confidentiality practices
  • Ongoing security monitoring

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

Confidentiality and Communications

Please do not send sensitive medical information through unsecured forms or email unless specifically requested.

Submission of information through our website does not establish a provider-patient relations

Your Privacy Rights

Depending on your state or country of residence, you may have rights regarding your personal information, including:

  • Access to your information
  • Correction of inaccurate information
  • Deletion of certain information
  • Restriction of processing
  • Withdrawal of consent where applicable

To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children without appropriate parental consent. If you believe a child has provided information to us, please contact us so we can remove it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any website the

Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page with a revised effective date.